National Consultant, Client Engagement, Support and Adoption Coordinator

Job Title

National Consultant, Client Engagement, Support and Adoption Coordinator

Company Overview

The Alliance of Bioversity International and the International Center for Tropical Agriculture (CIAT) delivers research-based solutions that harness agricultural biodiversity and sustainably transform food systems to improve people’s lives. The Alliance is part of CGIAR, a global research partnership for a food-secure future.

Position

We are seeking a dedicated National Consultant to be the central point of contact between clients and the Tatu team, focusing on client engagement, support, and adoption of our products, including Ona and Sikia.

Employment Type

Full-time consultancy

Location

Arusha, Tanzania

Salary & Benefits

USD 16,000 for 8 months, with potential extension

Compensation

The consultant will be paid in four installments, each worth USD 4,000, based on the delivery of specific milestones and reports.

Accommodation & Facilities

Not specified

Job Description

The National Consultant will coordinate field campaigns and pilots, manage client engagement and support, ensure effective use of technology in field conditions, establish systems and workflows, and support adoption and market development.

Key Responsibilities

• Coordinate field campaigns and pilots
• Manage client engagement and support
• Ensure effective use of technology in field conditions
• Establish systems, workflows, and quality standards
• Support adoption and market development

Required Skills & Experience

• Master’s or Bachelor’s degree in Agricultural Sciences, Business Development, Education/Adult Learning, or related technical fields
• Minimum 3 years of experience in stakeholder coordination, client monitoring, technology adoption, customer support, or service delivery
• Experience in field coordination or digital tools is an advantage

Technical Competencies

• Strong communication and interpersonal skills
• Proficiency in coordination tools, such as checklists, trackers, and shared drives
• Organized problem-solving abilities
• Ability to track performance and develop service frameworks

Preferred Qualifications

• Experience in agricultural research or a related field
• Familiarity with digital tools and technologies

What We’re Looking For

A dedicated and experienced professional with strong communication and interpersonal skills, able to coordinate field campaigns and pilots, manage client engagement and support, and establish systems and workflows.

Work Environment

The consultant will be based in Arusha, Tanzania, and will work closely with the Tatu team and clients across East Africa and beyond.

Hiring Process

Applications will be reviewed, and shortlisted candidates will be contacted for further evaluation.

How to Apply

Visit https://www.bioversityinternational.org/jobs/ and submit your application, including your CV and a cover letter, as one document. Reference number: RFC: CONSULTANT – CLIENT ENGAGEMENT, SUPPORT AND ADOPTION. Application link: https://zrec.eu/BSgyf?source=CareerSite

Bonus Skills (Nice to Have)

• Experience with digital tools and technologies
• Familiarity with agricultural research or a related field

Join Us

If you are a motivated and experienced professional looking to make a difference in the field of agricultural research and development, we encourage you to apply for this exciting opportunity.