National Consultant – Client Engagement, Support and Adoption
Job Description
National Consultant – Client Engagement, Support and Adoption
Company Overview
The Alliance of Bioversity International and the International Center for Tropical Agriculture (CIAT) is a research-based organization dedicated to transforming food systems through sustainable agricultural biodiversity. As part of CGIAR, we address global crises such as malnutrition, climate change, and environmental degradation. Our innovative partnerships and AI-driven tools, like Tatu, empower data-driven decision-making in the Global South, focusing on crop breeding to combat climate change and meet evolving consumer demands.
Position
National Consultant, Client Engagement, Support and Adoption Coordinator
Employment Type
Full-time Consultancy
Location
Arusha, Tanzania
Salary & Benefits
Compensation
USD 16,000 for an 8-month contract, with potential for extension.
Accommodation & Facilities
Not specified.
Job Description
As the National Consultant, you will serve as the pivotal link between our clients and the Tatu team, ensuring the successful engagement, support, and adoption of our AI-driven tools, Ona and Sikia, across East Africa and beyond. Your role will encompass coordinating field campaigns, managing client relationships, and fostering the effective use of technology in diverse field conditions.
Key Responsibilities
- Lead and manage client engagement across campaigns and pilots.
- Refine and apply the Ona Client Engagement Checklist.
- Provide weekly status updates and act as the single point of contact for clients.
- Coordinate issue resolution with Tatu teams and collaborate with breeding teams for workflow integration.
- Document feedback and lessons learned, and monitor and support Sikia pilots.
Required Skills & Experience
Education
Master’s or Bachelor’s degree in Agricultural Sciences, Business Development, Education/Adult Learning, or related technical fields.
Experience
Minimum 3 years in stakeholder coordination, client monitoring, and technology adoption (preferably in agricultural research). Additional experience in customer support or service delivery, and capacity development or adult learning is required.
Technical Competencies
- Strong communication and interpersonal skills.
- Proficiency in coordination tools such as checklists, trackers, and shared drives.
- Organized problem-solving abilities and the ability to track performance and develop service frameworks.
Preferred Qualifications
Experience in field coordination or digital tools is an advantage.
What We’re Looking For
We seek a dedicated professional with a passion for agricultural technology and a proven track record in client engagement and support. You should be results-driven,具备出色的组织能力和解决问题的能力， and have a deep understanding of the agricultural sector in the Global South.
Work Environment
You will be based in Arusha, Tanzania, working closely with a multi-disciplinary team of experts in product development, Machine Learning, field operations, user design, and scaling. The role involves extensive interaction with clients and partners across East Africa and potentially beyond.
Hiring Process
Applications will be reviewed on a rolling basis, with shortlisted candidates being contacted for interviews. The deadline for applications is 15th May 2026.
How to Apply
Visit Bioversity International Jobs and submit your CV and application as one document, formatted as "Last name, First name". Use the application link: Apply Here . Reference number required: Ref: RFC: CONSULTANT – CLIENT ENGAGEMENT, SUPPORT AND ADOPTION.
Bonus Skills (Nice to Have)
Experience with AI-driven tools and technologies in agricultural research would be a significant advantage.
Join Us
Be part of a dynamic team that is revolutionizing agricultural practices in the Global South. Join us in our mission to harness agricultural biodiversity and sustainably transform food systems to improve lives. Apply now and become a key player in driving prosperity and nourishing people in a climate crisis.
No fees charged at any stage. No bank information required. Email applications not accepted. Only shortlisted candidates will be contacted.
The Skill Stack
Candidate Qualifications
Required Experience
Minimum 3 years in stakeholder coordination, client monitoring, and technology adoption (preferably in agricultural research).
Education Level
Master’s or Bachelor’s degree in Agricultural Sciences, Business Development, Education/Adult Learning, or related technical fields.