National Consultant – Client Engagement, Support and Adoption

National Consultant – Client Engagement, Support and Adoption

Company Overview

The Alliance of Bioversity International and the International Center for Tropical Agriculture (CIAT) is a research-based organization that delivers solutions to address global crises such as malnutrition, climate change, and biodiversity loss. As part of CGIAR, a global research partnership, the Alliance harnesses agricultural biodiversity to transform food systems and improve lives. Tatu, our flagship AI-driven initiative, focuses on improving crop breeding in the Global South, leveraging cutting-edge technologies like computer vision phenotyping and natural language processing.

Position

National Consultant, Client Engagement, Support and Adoption Coordinator

Employment Type

Full-time consultancy

Location

Arusha, Tanzania

Salary & Benefits

Compensation

USD 16,000 for an 8-month contract, with potential for extension

Accommodation & Facilities

Not specified

Job Description

As the National Consultant, Client Engagement, Support and Adoption Coordinator, you will serve as the central point of contact between clients (users of Ona and Sikia) and the Tatu team. Your role will involve coordinating field campaigns, managing client engagement, ensuring effective use of technology in field conditions, establishing systems and workflows, and supporting adoption and market development.

Key Responsibilities

• Lead and manage client engagement across campaigns and pilots.
• Refine and apply the Ona Client Engagement Checklist.
• Provide weekly status updates.
• Act as the single point of contact for clients.
• Coordinate issue resolution with Tatu teams.
• Collaborate with breeding teams for workflow integration.
• Document feedback and lessons learned.
• Monitor and support Sikia pilots.

Required Skills & Experience

Education

Master’s or Bachelor’s degree in Agricultural Sciences, Business Development, Education/Adult Learning, or related technical fields.

Experience

Minimum 3 years in stakeholder coordination, client monitoring, technology adoption (preferably in agricultural research), customer support or service delivery, and capacity development or adult learning. Experience in field coordination or digital tools is an advantage.

Technical Competencies

• Strong communication and interpersonal skills.
• Proficiency in coordination tools (checklists, trackers, shared drives).
• Organized problem-solving abilities.
• Ability to track performance and develop service frameworks.

Preferred Qualifications

Experience with agricultural research technologies and a deep understanding of the Global South context.

What We’re Looking For

We are seeking a dedicated professional with a strong background in client engagement and technology adoption. You should be a proactive problem solver with excellent organizational skills and the ability to work effectively in a multicultural environment.

Work Environment

You will be based in Arusha, Tanzania, working closely with a multi-disciplinary team of experts in product development, Machine Learning, field operations, user design, and scaling.

Hiring Process

Applications are reviewed on a rolling basis. Shortlisted candidates will be contacted for interviews.

How to Apply

Visit Bioversity International Jobs and submit your CV and application as one document (Last name, First name). Use the reference number: Ref: RFC: CONSULTANT – CLIENT ENGAGEMENT, SUPPORT AND ADOPTION. Application link: Apply Here . Please note, no fees are charged at any stage, no bank information is required, and email applications are not accepted.

Bonus Skills (Nice to Have)

Join Us

Join our mission to transform food systems and landscapes in the Global South. Apply now to become a part of our innovative and impactful team at Tatu.

Important notes: No fees charged at any stage. No bank information required. Email applications not accepted. Only shortlisted candidates contacted. Deadline: 15th May 2026.

For comprehensive information regarding this RFQ/tender, download the attachments provided below. These documents contain all the necessary details, including specifications, requirements, and submission guidelines. Please review them carefully to ensure you have all the pertinent information needed to participate.