National Consultant – Client Engagement, Support and Adoption
Job Description
National Consultant – Client Engagement, Support and Adoption
Company Overview
The Alliance of Bioversity International and the International Center for Tropical Agriculture (CIAT) is a global research partnership that delivers research-based solutions to transform food systems sustainably. We address the global crises of malnutrition, climate change, biodiversity loss, and environmental degradation. As part of CGIAR, we generate evidence and mainstream innovations to drive prosperity and nourish people in a climate crisis.
Position
National Consultant, Client Engagement, Support and Adoption Coordinator
Employment Type
Full-time consultancy
Location
Arusha, Tanzania
Salary & Benefits
Compensation
USD 16,000 for an 8-month contract, with potential for extension.
Accommodation & Facilities
N/A (local candidates are preferred)
Job Description
We are seeking a dedicated National Consultant to serve as the central point of contact between clients (users of Ona and Sikia) and the Tatu team. The Consultant will play a pivotal role in coordinating field campaigns, managing client engagement, ensuring effective technology use, establishing systems, and supporting adoption and market development.
Key Responsibilities
- Lead and manage client engagement across campaigns and pilots.
- Refine and apply the Ona Client Engagement Checklist.
- Provide weekly status updates.
- Act as the single point of contact for clients.
- Coordinate issue resolution with Tatu teams.
- Collaborate with breeding teams for workflow integration.
- Document feedback and lessons learned.
- Monitor and support Sikia pilots.
Required Skills & Experience
Education
Master’s or Bachelor’s degree in Agricultural Sciences, Business Development, Education/Adult Learning, or related technical fields.
Experience
Minimum 3 years in stakeholder coordination, client monitoring, and technology adoption (preferably in agricultural research). Additional 3 years in customer support or service delivery, capacity development, or adult learning.
Technical Competencies
- Strong communication and interpersonal skills.
- Proficiency in coordination tools (checklists, trackers, shared drives).
- Organized problem-solving abilities.
- Ability to track performance and develop service frameworks.
Preferred Qualifications
Experience in field coordination or digital tools is an advantage.
What We’re Looking For
We value candidates who are passionate about leveraging technology to improve agricultural practices and food systems. A successful consultant will be a strategic thinker with a client-centric approach, able to navigate complex projects and drive results.
Work Environment
The role is based in Arusha, Tanzania, and involves managing clients across East Africa and beyond. The consultant will work closely with the Tatu team and various stakeholders, requiring a high level of adaptability and cultural sensitivity.
Hiring Process
After the application deadline of 15th May 2026, we will review all submissions and contact shortlisted candidates for interviews. The selection process will include a combination of technical and behavioral assessments to ensure the best fit for our team.
How to Apply
Visit our careers page at Bioversity International and submit your CV and application as one document, following the format "Last name, First name". Use the application link: Apply Here . Please include the reference number: Ref: RFC: CONSULTANT – CLIENT ENGAGEMENT, SUPPORT AND ADOPTION.
Bonus Skills (Nice to Have)
- Experience with AI and machine learning applications in agriculture.
- Proficiency in multiple African languages.
- Knowledge of Google tools and platforms.
Join Us
If you are driven by the opportunity to make a tangible impact on global food security and agricultural practices, we invite you to join our team. Together, we can harness the power of AI to transform food systems and improve lives.
No fees charged at any stage. No bank information required. Email applications not accepted. Only shortlisted candidates contacted.
The Skill Stack
Candidate Qualifications
Required Experience
Minimum 3 years in stakeholder coordination, client monitoring, and technology adoption (preferably in agricultural research). Additional 3 years in customer support or service delivery, capacity development, or adult learning.
How to Apply
Visit our careers page at Bioversity International and submit your CV and application as one document, following the format 'Last name, First name'. Use the application link: Apply Here . Please include the reference number: Ref: RFC: CONSULTANT – CLIENT ENGAGEMENT, SUPPORT AND ADOPTION.